Ben Coleman, MD of U-Sure interviewed by Insurance Times
Ben Coleman, MD of U-Sure was recently interviewed by Insurance Times in their MGA Q&A.
In the interview, Ben explained how U-Sure has managed to maintain a first class service and continued growth through the pandemic.
Central to their ongoing success has been the quality of broker service the U-Sure team provides, including:
- Quote referral times under 10 minutes
- Turning more challenging risk quotations around within an hour
- Answering phone calls within 20 seconds.
Recognising that claims handling is key to building long term relationships, U-Sure ensure that their outsourced claims service is also delivered to a similar high standard.
In the article Ben also referenced the recent launch of U-Sure’s new residential property owners and unoccupied property product onto the Homewriter platform, meaning U-Sure products can now be accessed through OpenGI Homewriter as well as the U-Sure web portal and Acturis e-trade.
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