Ben Coleman, MD of U-Sure interviewed by Insurance Times

Ben Coleman, MD of U-Sure was recently interviewed by Insurance Times in their MGA Q&A.

In the interview, Ben explained how U-Sure has managed to maintain a first class service and continued growth through the pandemic.

Central to their ongoing success has been the quality of broker service the U-Sure team provides, including:

  • Quote referral times under 10 minutes
  • Turning more challenging risk quotations around within an hour
  • Answering phone calls within 20 seconds.

Recognising that claims handling is key to building long term relationships, U-Sure ensure that their outsourced claims service is also delivered to a similar high standard.

In the article Ben also referenced the recent launch of U-Sure’s new residential property owners and unoccupied property product onto the Homewriter platform, meaning U-Sure products can now be accessed through OpenGI Homewriter  as well as the U-Sure web portal and Acturis e-trade.

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